PROGRAMS

Our aim is to provide quality training to health care professionals thus empowering providers to render the best possible care, within their scope of practice to the acutely ill or injured patient and to confidently perform high quality resuscitation incorporating the latest evidenced based International emergency medical protocols.

AHA Classroom Courses

The American Heart Association’s Family & Friends CPR Course teaches the lifesaving skills of adult Hands-Only CPR,
adult CPR with breaths, child CPR, adult and child AED use, infant CPR, and choking relief for adults, children, and infants.


These topics can be presented together or taught separately as stand-alone modules. Skills are taught by using the AHA’s research-proven
practice-while-watching technique, which allows participants to practice on a CPR training manikin while observing a demonstration of the skills
in the course video.
Family & Friends CPR may be taught by an AHA Instructor or led by a facilitator (a community member, family member, or friend) who wishes to
pass on lifesaving CPR skills to others

WHO SHOULD TAKE THE COURSE?
Family & Friends CPR is intended for anyone who wants to learn CPR, but does not need a
CPR course completion card to meet a job requirement. This course is ideal for community
groups, parents, grandparents, caregivers, schools and students, and others interested in
learning how to save a life.
As a facilitated or Instructor-led course, Family & Friends CPR extends the availability of
and access to training, so that more people can learn CPR and use their skills to act quickly
in an emergency.

COURSE COVERS
• Adult Hands-Only CPR and AED
• Adult CPR With Breaths (Optional)
• Mild and Severe Airway Block: How to Help a Choking Adult (Optional)
• Child CPR and AED (Optional)
• Mild and Severe Airway Block: How to Help a Choking Child (Optional)
• Infant CPR (Optional)
• Mild and Severe Airway Block: How to Help a Choking Infant (Optional)

COURSE MATERIALS
Course materials for Family & Friends CPR include a Student Manual with tear-out participation
card and a DVD packaged with a free Facilitator Guide. The Facilitator Guide includes essential
information for Instructors and facilitators of Family & Friends CPR classes.

COURSE DELIVERY
Learn the skills to save a life in a group setting led by an AHA Instructor or a facilitator.

AHA’s BLS Course provides the foundation for saving lives after cardiac arrest. Updated to
reflect new 2015 science, BLS teaches the concepts of high-quality CPR, improvement of chest
compression fraction, and high-performing team dynamics.


BLS from AHA offers the advantages of: ~ Content representing the latest resuscitation science for improved patient
outcomes ~ Realistic scenarios, simulations, and animations depicting rescuers, teams, and patients ~ Course and
content flexibility
for AHA Instructors and students, including adaptability to local protocols.

WHO SHOULD TAKE THE COURSE?
Healthcare professionals and other personnel who need to know how to perform CPR and
other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

COURSE COVERS
• New science and education from the 2015 AHA Guidelines Update for
CPR and ECC
• The components of high-quality CPR for adults, children, and infants
• The AHA Chain of Survival for prehospital and in-facility providers
• Important early use of an AED
• Effective ventilations using a barrier device
• Importance of teams in multirescuer resuscitation and performance as
an effective team member during multirescuer CPR
• Relief of foreign-body airway obstruction (choking) for adults and infants

COURSE DELIVERY
BLS can be delivered in 2 formats to meet the needs of students and offer flexibility for instructors.
All formats include the same learning objectives and result in the same course completion card.
• Instructor-led Training
Instructors deliver both the cognitive portion of training and the
psychomotor component of thorough skills practice and testing in a
classroom setting
• Blended Learning – HeartCode BLS® Coming Soon!
Includes a combination of eLearning, in which a student completes
part of the course in a self-directed manner, and a hands-on session.

AHA’s ACLS Course has been updated to reflect new science in the 2015 American Heart
Association Guidelines Update for CPR and Emergency Cardiovascular Care (2015 AHA
Guidelines for CPR and ECC). This course builds on the foundation of lifesaving BLS skills,
emphasizing the importance of continuous, high-quality CPR.


This advanced course highlights the importance of high-performance team dynamics and communication,
systems of care, recognition and intervention of cardiopulmonary arrest, immediate post-cardiac arrest, acute
dysrhythmia, stroke, and acute coronary syndromes (ACS).

WHO SHOULD TAKE THE COURSE?
Healthcare professionals who either direct or participate in the management of cardiopulmonary
arrest or other cardiovascular emergencies. This includes personnel in emergency
response, emergency medicine, intensive care, and critical care units such as physicians,
nurses, and paramedics.

COURSE COVERS
• Basic life support skills, including effective chest compressions, use
of a bag-mask device, and use of an AED
• Recognition and early management of respiratory and cardiac arrest
• Recognition and early management of peri-arrest conditions such as
symptomatic bradycardia
• Airway management
• Related pharmacology
• Management of ACS and stroke
• Effective communication as a member and leader of a resuscitation team

COURSE DELIVERY
ACLS can be delivered in 2 formats to meet the needs of students and offer flexibility for
Instructors. All formats include the same learning objectives and result in the same course
completion card.
• Instructor-led Training
Instructors deliver both the cognitive portion of training and the psychomotor component
of thorough skills practice and testing in a classroom setting.
• Blended Learning – HeartCode® ACLS
Includes a combination of eLearning, in which a student completes part of the course in
a self-directed manner, and a hands-on session

PEADIATRIC EMERGENCY ASSESSMENT, RECOGNITION AND STABILIZATION COURSE
The AHA’s PEARS Course has been updated to reflect science in the 2015 AHA Guidelines for CPR and ECC. In this classroom-based, Instructor-led course, students learn how to use a systematic approach to quickly assess, recognize the cause, and stabilize a pediatric patient in an emergency situation.

During PEARS, students interact with real patient cases, and realistic simulations and animations to assess and stabilize pediatric patients experiencing respiratory and shock emergencies, and cardiopulmonary arrest. PEARS prepares students to provide appropriate lifesaving interventions within the initial minutes of response until a child can be transferred to an advanced life support provider.

Who should take this course?

The AHA’s PEARS Course is designed for healthcare providers and others who might encounter pediatric emergency situations during their work, including:
· Physicians and nurses not specializing in pediatrics
· Nurse practitioners
· Physician assistants
· EMTs,
· Respiratory therapists
· Prehospital and in-facility healthcare providers (outside of critical-care areas)
· Outpatient clinic staff
· School-based providers
· Any other healthcare provider who infrequently sees critically ill or injured infants and children

What does this course teach?
· Systematic pediatric assessment
· Recognition and stabilization of respiratory emergencies
· Recognition and stabilization of shock emergencies
· Recognition and stabilization of cardiopulmonary arrest
· Resuscitation team concept

Course Completion Card

Students who successfully complete the PEARS Course will receive a PEARS Provider course completion card (print or eCard), valid for 2 years. Course completion requirements include:

· Active participation in the case discussions
· Active participation in the rescue breathing skills station and cardiac arrest case simulations
· Pass the skills tests in 1- and 2-rescuer child BLS with AED and 1- and 2-rescuer infant BLS
· Pass the video-based written exam with a minimum score of 84%

Ill or injured children/infants often hide or compensate for symptoms that could quickly become
life-threatening. To prevent decline of these pediatric patients, providers must be able to quickly
diagnose the underlying cause, treat the symptoms, and closely monitor the patient.


In the AHA’s advanced pediatric course, students learn how to use a systematic approach to quickly assess, identify the underlying cause,
and treat pediatric patients in emergency situations. Students interact with real pediatric patient cases, realistic simulations, and animations
to assess and treat these pediatric patients. This includes applying basic life support, following PALS treatment algorithms, and practicing
effective resuscitation skills and team dynamics. Through a combination of cognitive learning and psychomotor skills practice, the PALS
Course improves students’ confidence and skill levels for delivering effective emergency pediatric care.

WHO SHOULD TAKE THE COURSE?
Healthcare providers who either direct or participate in the management of respiratory and/or
cardiovascular emergencies and cardiopulmonary arrest in pediatric patients. This includes personnel
in emergency response, emergency medicine, intensive care and critical care units such as physicians,
physician assistants, nurses, nurse practitioners, respiratory therapists, pharmacists and paramedics.

COURSE COVERS
• The systematic approach to assess and treat a seriously ill or injured infant/child
• Recognition and management of cardiac arrest
• Basic child and infant life support skills
• Effective resuscitation team dynamics
• Recognition and management of respiratory distress and failure, including
airway management
• Recognition and management of shock, including vascular access
• Recognition and management of arrhythmias, including electrical therapy
• Post-cardiac arrest care

COURSE DELIVERY
PALS can be delivered in 2 formats to meet the needs of students and offer flexibility for
healthcare organizations and Instructors. All formats include the same learning objectives and
result in the same course completion card.
• Instructor-led Training
Conducted in the classroom and supported with video and presentation technology,
Instructors deliver courses designed to include both the cognitive portion of training and
the psychomotor component of thorough skills practice and testing.
• Blended Learning
Includes a combination of eLearning, in which a student completes part of the
course in a self-directed manner, and a hands-on session with an AHA PALS Instructor
or Voice-Assisted Manikin.  

Online Programs

Complete the online programs in the comfort of your own home and on your own time! Kindly register for the FA level 1 DOL online course, you will receive access to complete the program and then book a practical session on the dates scheduled

- Heartsaver First Aid CPR AED
- BLS
- ACLS
- PALS 

You will complete the online component in your own time and in the comfort of your own home, print the completion certificate and book an assessment session with us on one of our scheduled programs (please refer to calendar).

PLEASE SEE THE STEPS TO FOLLOW AND ACCESS THE PROGRAMS:
- Follow the link to access the American Heart Association Shop CPR website https://shopcpr.heart.org
- SIGN UP: create an online account with the AHA
- (Enter 800-242-8721 or 1-800-242-8721 at contact number on your profile as the system won’t accept SA numbers)
- Select COURSES and select the program that you want to purchase.
- ADD TO CART and pay
- The course will now be available to access and complete. (You will need a few hours to complete the online course) The online material is well-structured with simulated scenarios and includes electronic copies of all course material.
- Should you want hard copies of the manuals, it can be purchased for an additional fee.
- Download and save your completion certificate
- Email your certificate to info@bestcareservices.co.za and request for an assessment session.

AHA CURRENT COURSE FEES:
BLS for healthcare Providers – $28.5
ACLS - $132
PALS - $132
Heartsaver FA CPR AED $30
Heartsaver Pediatric course $20

The average assessment time for BLS and First Aid programs is 1 hour and the advanced courses is 2 hours.

ASSESSMENT FEES PER STUDENT:
BLS – R600
ACLS – R1200
PALS – R1200
Heartsaver Programs – R500

Once we receive your online certificate and request for assessment, will an invoice be sent for payment of the assessment session.

After successful completion of both components, you will receive your American Heart Association Certificate and CPD certificate.

Please feel free to contact me if you have any enquiries

Kind Regards
Janey Kotzé
Program Coordinator
Contact number 082 788 9249

Department of Labour Programs

COURSE DURATION:
2 days

COURSE CONTENT:
MODULE 1: THE IMPORTANCE OF KNOWING FIRST AID
MODULE 2: BASIC PRINCIPLES OF FIRST AID AND SAFETY
MODULE 3: EMERGENCY SCENE MANAGEMENT
MODULE 4: ONE RESCUER CPR AND ARTIFICIAL RESPIRATION
MODULE 5: CHOKING
MODULE 6: WOUNDS AND BLEEDING
MODULE 7: SHOCK
MODULE 8: INJURY EMERGENCIES
MODULE 9: HEAD AND SPINAL INJURIES
MODULE 10: MEDICAL EMERGENCIES
MODULE 11: CONTENT OF A FIRST AID KIT

AFTER COMPLETION:
Candidates will receive a Department of Labour certificate that is valid for three years after successful completion of the program

COURSE DURATION:
3 Days

COURSE CONTENT:
MODULE 1: THE IMPORTANCE OF KNOWING FIRST AID
MODULE 2: BASIC PRINCIPLES OF FIRST AID AND SAFETY
MODULE 3: EMERGENCY SCENE MANAGEMENT
MODULE 4: ONE RESCUER CPR AND ARTIFICIAL RESPIRATION
MODULE 5: CHOKING
MODULE 6: SHOCK
MODULE 7: ELEMENTARY AND APPLIED ANATOMY AND PHYSIOLOGY
MODULE 8: WOUNDS AND BLEEDING
MODULE 9: INJURY EMERGENCIES
MODULE 10: HEAD AND SPINAL INJURIES
MODULE 11: MEDICAL EMERGENCIES
MODULE 12: CHEST INJURIES
MODULE 13: PELVIC AND ABDOMINAL INJURIES
MODULE 14: EYE INJURIES
MODULE 15: ENVIROMENTAL ILLNESSES AND INJURIES
MODULE 16: CONTENT OF A FIRST AID KIT

AFTER COMPLETION:
Candidates who successfully completed the program will receive a certificate that is valid for three years.

COURSE DURATION:
5 DAYS

COURSE CONTENT:
MODULE 1: THE IMPORTANCE OF KNOWING FIRST AID
MODULE 2: BASIC PRINCIPLES OF FIRST AID AND SAFETY
MODULE 3: EMERGENCY SCENE MANAGEMENT
MODULE 4: ONE RESCUER CPR AND ARTIFICIAL RESPIRATION
MODULE 5: CHOKING
MODULE 6: SHOCK
MODULE 7: ELEMENTARY AND APPLIED ANATOMY AND PHYSIOLOGY
MODULE 8: WOUNDS AND BLEEDING
MODULE 9: INJURY EMERGENCIES
MODULE 10: HEAD AND SPINAL INJURIES
MODULE 11: MEDICAL EMERGENCIES
MODULE 12: CHEST INJURIES
MODULE 13: PELVIC AND ABDOMINAL
MODULE 14: EYE INJURIES
MODULE 15: ENVIROMENTAL ILLNESSES AND INJURIES
MODULE 16: EMERGENCY CHILD BIRTH
MODULE 17: BEHAVIOURAL PROBLEMS
MODULE 18: CONTENT OF A FIRST AID KIT

COURSE COMPLETION:
Candidates who successfully complete the program will receive a Department of Labour certificate that is valid for three years

HWSETA Accreditation

Contact for more information

Contact for more information

For more information on the eLearning and blended learning courses visit the American Heart Association site

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